Privacy Policy
Last Updated: [22 November 2025]
Welcome to Xapic (“we”, “us”, “our”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website xapic.in (the “Site”) or our services (the “Service”).
1. Information We Collect
We may collect the following types of information from you:
Personal Information
- Name
- Email address
- Phone number
- Billing / Shipping address
- Payment information (when you make a purchase)
Usage Information
- IP address
- Browser type and version
- Pages you visit on our Site
- Time and date of your visit
- Referring / exit pages
Cookies and Tracking Technologies
- We use cookies, web beacons, and similar technologies to collect data about how you use our Site to improve user experience, for analytics, and for marketing.
- You can control cookies via your browser settings; however, disabling cookies may affect how parts of the Site function.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Service
- To process your orders: billing, shipping, payment, and customer support
- To personalize your experience and show you content / offers relevant to you
- To communicate with you: send confirmations, updates, security alerts, and support messages
- To analyze usage and understand how customers interact with our Site (for analytics and research)
- To send marketing communications, where you have consented
- To comply with legal obligations and prevent fraud
3. Data Sharing and Disclosure
We may share your personal data with:
- Service providers who help us run our business (e.g., payment gateways, delivery partners, hosting providers)
- Third-party analytics and marketing partners (if you’ve consented to it)
- Legal or regulatory authorities when required by law or to protect our rights
- Business transfers: if Xapic is acquired, merges, or sells its assets, we may share data with the new owners
- We will never sell your personal data to third parties for their own marketing without your explicit consent.
4. Data Retention
- We retain your personal data for as long as necessary to fulfill the purposes listed in this Privacy Policy.
- We may also retain data to comply with legal obligations, resolve disputes, and enforce our policies.
- When we no longer need your data, we will securely delete it or anonymize it so that it is no longer personally identifiable.
5. Security of Your Information
- We use reasonable security measures (technical, administrative, physical) to protect your personal data from unauthorized access, loss, or misuse.
- All sensitive information (such as payment data) is handled securely, using encryption where appropriate.
- However, no method of transmission over the Internet or electronic storage is 100% secure — we cannot guarantee absolute security.
6. Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Ask us to correct or update inaccurate or incomplete data
- Deletion: Request that we delete your personal data (subject to certain legal exceptions)
- Objection / Restriction: Object to certain kinds of data processing or ask us to restrict processing
- Withdrawal of Consent: If you have given consent, you can withdraw it at any time
- To exercise any of these rights, please contact us at the details given below.
7. Children’s Privacy
- Our Site and Service are not intended for children under 18.
- We do not knowingly collect personal information from children. If you believe we have collected data about a child under 18, please contact us — and we will take steps to delete it.
8. Third-Party Links
- Our Site may include links to third-party websites, plug-ins, or services (for example, social media links).
- This Privacy Policy does not apply to those websites — once you leave our Site, their privacy policies control.
- We encourage you to read the privacy notices of every site you visit.
9. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time.
- When we make changes, we will revise the “Last Updated” date at the top.
- Significant updates will be communicated to you (e.g., via email or a notice on our Site).
- By continuing to use our Site after such changes, you agree to the revised policy.
10. Contact Us
If you have any questions, concerns, or requests about your privacy or this policy, you can write to us at:
Email: [support@xapic.in]
